Privacy Policy
Your privacy is our priority. Discover how we protect, respect, and secure your personal information across all our services.
GDPR Compliant
Regular Updates
Transparent Practices
Last updated: August 14, 2025
Business-Specific Privacy Policies
This is our general privacy policy. Each business has detailed, service-specific privacy policies covering their unique data practices.
How We Protect You
Comprehensive data protection across every touchpoint of our business relationship
Information We Collect
Understanding what data we gather and why
- Personal contact information (name, email, phone)
- Order details and service preferences
- Event planning requirements and specifications
- Custom design preferences and measurements
- Payment information for secure transactions
- Website usage analytics and performance data
How We Use Your Data
Transparency in our data usage practices
- Processing and fulfilling your orders and requests
- Providing exceptional customer support
- Planning and coordinating events and services
- Creating personalized products and experiences
- Improving our services and website functionality
- Sending promotional content (with your consent)
Information Sharing
When and how we share your information
- With your explicit consent only
- Trusted service providers for order fulfillment
- Payment processors for secure transactions
- Legal compliance when required by law
- Protection of our rights and user safety
- Business transfers (with proper notification)
Data Security
Advanced protection for your information
- Industry-standard encryption protocols
- Secure servers with access controls
- Regular security assessments and updates
- Staff training on data protection practices
- Incident response and monitoring systems
- Compliance with international standards
Your Rights
Control over your personal information
- Access and download your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to data processing
- Data portability between services
- Withdraw consent for marketing communications
International Transfers
How we handle cross-border data transfers
- Data processed primarily in Ghana
- Adequate protection measures in place
- Compliance with international standards
- Consent for transfers outside Ghana
- Regular review of transfer mechanisms
- User notification of any changes
Questions About Your Privacy?
Our privacy team is here to help. Contact us for any questions, concerns, or requests regarding your personal data.
Email Us
menelygroup@gmail.com
Call Us
+233 50 572 8631
Visit Us
University of Ghana, Legon