Terms of Service
Clear, fair terms that govern our business relationship and ensure excellent service delivery across all our ventures.
Last updated: August 14, 2025
Our Service Portfolio
These terms apply across our comprehensive range of business services
Business-Specific Terms of Service
Each business has detailed service terms that complement these general terms with specific conditions.
Service Terms & Conditions
Transparent terms that protect both you and us while ensuring exceptional service delivery
- Must be 18+ for independent service use
- 13-17 years old require parental consent
- Provide accurate and complete information
- Maintain confidentiality of account credentials
- Update information to keep it current
- Single account per person policy
- Provide accurate order and contact information
- Comply with all applicable laws and regulations
- Treat our staff and customers with respect
- Make timely payments for ordered services
- Communicate special requirements in advance
- Respect intellectual property rights
- Using services for unlawful purposes
- Impersonating other persons or entities
- Harassing or threatening staff or customers
- Disrupting website or service functionality
- Copying proprietary designs without permission
- Making false or fraudulent orders
- All orders subject to our acceptance
- Prices may change without prior notice
- Multiple payment methods accepted
- Deposits required for certain services
- Late payments may cause service delays
- Custom items may be non-refundable
- Delivery times specified at order placement
- Event setup times agreed in advance
- Custom product timelines vary by complexity
- 24-hour notice required for appointment changes
- Weather and circumstances may cause delays
- Quality standards maintained for all services
- Services provided 'as is' without warranties
- Liability limited to service payment amount
- Ghana law governs these terms
- Good faith negotiation for disputes
- Arbitration or court resolution available
- Indemnification for terms violations
Key Policy Highlights
Service Changes
We may modify these terms at any time. Changes are effective immediately upon posting. Continued use indicates acceptance.
Termination Rights
We may terminate services for terms violations. You may also terminate at any time. Prior obligations remain binding.
Dispute Resolution
Ghana law governs these terms. Disputes resolved through good faith negotiation, then arbitration or courts.
Indemnification
Users agree to indemnify us against claims arising from terms violations or third-party rights infringement.
Questions About These Terms?
Our legal team is available to clarify any aspect of our terms of service. We believe in transparent business relationships.
Email Us
menelygroup@gmail.com
Call Us
+233 50 572 8631
Visit Us
University of Ghana, Legon